Terms and Conditions
Welcome to Reena Sharma Designs! By accessing or using our website (the “Site”), you agree to be bound by these Terms and Conditions.
1. Copyright & Intellectual Property
All content on this site, including text, graphics, logos, designs, prints, patterns, embroideries, and images, is the intellectual property of Reena Sharma Designs and is protected by copyright laws in India and internationally. You may not reproduce, distribute, or use any content without our prior written consent.
2. Use of the Site
You agree to use the Site only for lawful purposes and in a manner that does not infringe upon the rights of any third party.
3. Product Information
We strive to ensure that all product descriptions and prices are accurate. However, we do not warrant that the product details are free of errors. In the event of an error, we reserve the right to correct it and update the information accordingly.
4. Prints & Embroidery Disclaimer
There may be slight variations in prints and embroidery due to the nature of the materials used.
5. Ordering and Payment
When you place an order through our Site, you agree to provide accurate and complete information. All payments must be made through our designated payment processors. Prices are subject to change without notice.
6. Taxes
Prices displayed include applicable taxes: 12% GST on garments.
7. Dispatch Timeline
- Made-to-Order Items: Please allow approximately 7-10 days for processing and dispatch.
- In-Stock Items: These will ship within 2-3 business days.
8. Shipping and Delivery
We aim to process orders promptly; however, delivery times may vary based on location and other factors. We are not responsible for delays caused by shipping carriers or other unforeseen circumstances. Please refer to our shipping policy.
9. Outlier Locations
If your address is outside our service area, we will contact you to arrange alternative shipping solutions.
10. Returns and Exchanges
All sales items and custom-made orders are non-returnable and non-exchangeable.
Please refer to our return policy for details on returns and exchanges.
11. International Orders & Shipping
Customers are responsible for shipping charges. Handling fees and taxes may apply during customs clearance, which are the recipient's responsibility. We do not accept any return or exchange on international orders.
12. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
13. Limitation of Liability
Reena Sharma Designs shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it.
14. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective upon posting on the Site. Your continued use of the Site after any changes signifies your acceptance of the new Terms and Conditions.
15. Governing Law
By accessing this website, you agree to comply with the laws of India, under the jurisdiction of Uttar Pradesh, regarding any disputes that may arise. Any disputes arising from these Terms will be resolved in the court located in Noida, Uttar Pradesh, India.